Instructions for Resellers


If you are a reseller you will need to make your purchase on the online store. Except for special cases, PureDev Software does not handle purchase orders. All orders are handled by the online store provider Paddle.

Licenses can be purchased here:
www.10xeditor.com/pricing.htm

Prices are as seen on the pricing website page.


To make a purchase

1. Click on the purchase button for Business License:

reseller purchase 1

2. Enter the name of the company you are purchasing for:

reseller purchase 1

3. Press Continue and follow the checkout steps to complete the purchase.

4. The online store provider will email you the invoice (from help@paddle.com).

5. The registration key along with instructions will be emailed to you (from noreply@puredevsoftware.com). Pass on the details in the email to your customer so that they can register their product.


Frequently asked questions

If you have any questions about payments please contact help@paddle.com

If you have any questions about the license key please contact PureDev Software

Q: Do you offer reseller discounts?

A: Not at this time

Q: How do I purchase multiple licenses?

A: You can set the quantity on the checkout page

Q: Is the product downloadable or on physical media?

A: The product is download only. The user can download the product from here: www.10xeditor.com/download.htm

Q: Is the purchase a one-off purchase or a subscription?

A: The product is a subscription product which automatically renews each year.

Q: What are the available languages?

A: English only

Q: Can I claim back VAT?

A: You can enter your VAT number in the checkout to remove the tax. Or contact help@paddle.com after you have made the purchase.

Q: Is there any optional or mandatory maintenance?

A: There is no separate maintenance option. Maintenance and updates are included in the subscription.

Q: Is there a SKU number?

A: No. This product does not have a SKU number.

Q: Can I have my purchase order number put on the invoice?

A: Yes. Please contact help@paddle.com

Q: How does the customer register their software?

A: Read more about the registration process in the FAQ here: www.10xeditor.com/pricing.htm

Q: Where can I find the end-user license agreement?

A: The license agreement can be found here: www.10xeditor.com/download.htm

Q: I cannot have a recurring payment taken from the card, how can I make a single one-off purchase?

A: You can make a purchase and then immediately cancel the subscription. The license key will be valid for 1 year. After that, you will need to purchase a new license.

Q: What are the payment terms?

A: Terms can be found here www.paddle.com/legal/checkout-buyer-terms